Saturday, July 16, 2016

How to Attract Summer Vacationing Customers Who Are Traveling to (or Through) Your Town



Typically, our advice about online marketing involves building a relationship with your regular customers. However during the summer, lots of potential one-time customers may be coming within a few blocks or miles of your business who are looking for a business just like your's. Who are they? Summer vacationers jumping in their cars and heading to wherever the highway leads.




According to AAA, Americans are hitting the road for vacations in record numbers due to low gas prices (in some places, 50¢ less per gallon than last year). Even if your business is not typically a vacation destination, with so many vacationers on the road you should go ahead and take a few moments and do a few things that will attract to your business some of these road-warrior vacationers.




Summer Surfing Illustration. Vector flat cartoon car


ThinkStock


By the Numbers | Summer Vacations


People are hitting the road


45 % | Percent of Americans who take a summer vacation

91 % | Percent of summer trips that are in personal vehicles

  7 % | Percent of summer trips that are by air

  2 % | Percent of summer trips that are by train or bus


284 miles (one-way) | Average distance traveled on a summer trip


Most popular destinations


45 % | Beach / Ocean

42 % | City

21 % | National Parks

17 % | Lake

14 % | Resort


Most popular summer vacation activities


54 % | Shopping

49 % | Visiting Historical Sights

49 % | Swimming / Water sports

46 % | Going to a Park or National Park

46 % | Sightseeing Tours


Most people plan their vacations like the Griswolds


While the savviest of vacationers buy all the travel books and map out hour-by-hour itineraries, most of us are like the Griswolds, the hilariously misfortunate family in National Lampoon's Vacation.


85% | Leisure travelers who don't decide on activities until after arriving at their destination


Most Popular Summer Days for Road Trips


59 % | Any week

37 % | Independence Day

29 % | Memorial Day

27 % | Labor Day


Sources | Trip Advisor, Equation Research, Harris Interactive, Money Crashers, Google

Via | StatisticBrain.com




Man standing on rural road reading road map


ThinkStock


Tips for getting your business discovered by vacationers passing through town or visiting your city or town


Tip #1 | Vacationers do not live by food alone


Think of all the reasons people might want or need to pull off the highway and visit your town. They may be looking for a retail specialty shop, food market, or a hardware store, a wide range of eateries, an entertainment break. A recreational spot for kids to play and burn up some energy. A helpful mechanic can keep a trip from turning into a disaster. A key thing to remember: The vacationer will be using a mobile device and search for information from nearby.


Tip #2 | Update your business information on Google, Yelp and Trip Advisor


When people are passing through town, they will often use Google to look for a product or service they need. All of these users will be letting Google know their location, so your business will show up if it relates the user's search. Make sure the information on those listings are correct and up to date.


Google | If you haven't already, claim your Google business profile with Google My Business (More info …)


Yelp | If it's a restaurant (or all types of retail shops) they are seeking, Yelp.com will be another place they look. Claim your Yelp Business page here.


TripAdvisor | If they are staying a few hours or days in your tow, they will likely turn to Trip Advisor. Claim your TripAdvisor listing


Be sure to add summertime photos to your business profile. Travelers are often unfamiliar with their surroundings and photos help make it easier for people to see what your business has to offer. Need more convincing? Here's what Google says:


35% more clicks | Google business profile with photos vs. no photos

42% more requests for directions | Google business profiles with photos vs. no photos


About reviews


Yelp provides simple-to-understand guidelines about reviews in an article plainly labeled, “Don't Ask for Reviews.”


There is an important distinction between “Hey, write a review about me on Yelp,” [BAD] and “Hey, check us out on Yelp!” [GOOD]. The latter allows consumers to review your online reputation without feeling like they're being forced to write a review, Yelp advises. “To an established Yelp community user and reviewer, a mention of your Yelp presence can act like a dog-whistle prompting them to share their feedback about your business with fellow Yelpers.”


Tip #3 |Update your website with a welcome travelers message & promotion


Each of those travel-related search engines will have a link to your business website that many people will click. Make sure your website looks as inviting as your business is.


Tip #4 | Experiment with using  highly targeted (by location) mobile ads on Google and Yelp.


| Information about advertising on Yelp

| Information about mobile advertising on Google

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