Friday, May 27, 2016

Co-working Office Space is Going Mainstream, Here's Why



The shared workspace concept called co-working has become a popular work-space option for many startups and independent workers. In this post, Steve King, a partner at Emergent Research and regular contributor to SmallBusiness.com, looks at a new white paper, The Coworking Industry. The paper makes a convincing case that co-working is “crossing the chasm,” a term describing when a  new product or concept transitions from the stage when only early adopters (visionaries) purchase it, into a phase in which it is purchased by pragmatists (or, the early majority).




Co-working is beginning to enter the mainstream according to Drew Jones, author of  the whitepaper The Coworking Industry. The key reason: The real estate industry and corporate America are starting to adopt it.


“We are approaching a world of work where building owners and property managers will have to, like today's co-working spaces, present granular, modular, membership-based office solutions directly to their corporate customers.”


Drew Jones




Three key reasons co-working is going mainstream



  • Radical reduction of real estate footprints (and costs) by corporations

  • Radical improvement in the quality of workspaces for the spaces that remain

  • Dramatic increases in choice and flexibility for knowledge workers


“At first, the growth of co-working was as much a social movement as it was a new way of working and using office space,” writes Jones. Today, coworking has become a business, a subset of the real estate industry, where the relevant metric is revenue per square foot.”


via | SmallBizLabs.com




Photo | Inhabitat via Flickr | Loosecubes' Co-working Space in Brooklyn, NYC, CC BY-NC-ND 4.0

4 Things Google Wants You To Know About Mobile Advertising | 2016



Google (and its parent company, Alphabet) are in the news practically every day for all sorts of innovations like self-driving cars and artificial intelligence powered chat bots. But Google's goose that lays its golden eggs is the quality of its search engine to find what we want when we want it. And more often, people are using their smartphones for searches. And those searches involve location-based information. That means, for many small businesses, advertising on Google that is specifically aimed to be a part of what they describe as “micro-moments” (when people pull out their phones to get a questioned answered) is a critical element of their advertising.




When Google speaks, even when they are promoting themselves, it's worth paying attention if what they are saying is directed at small, local merchants. And here's what they're saying today.:


1 | Every year, there are trillions of searches on Google and more than half of those searches happen on mobile.


More searches happen on mobile than on desktop computers, which is no surprise when we think about our own behavior as consumers. Throughout the day, whenever we want to buy, learn or go, we turn to our phones first.


3 | Mobile is local.


Nearly one third of all mobile searches are related to location, and that number is growing. Whether they're researching pizza delivery on Friday night or trying to find an orthodontist near their preteen's middle school, consumers are using their mobile devices to direct their actions in the local world. Thirty-two percent of consumers say that location-based search ads have led them to visit a store or make a purchase1. For small businesses serving customers in their area, mobile ads can offer a vital opportunity to connect with customers.


3 | New local search ads help businesses bring customers right to their door.


Businesses using location extensions in AdWords can prominently display their business location when consumers search for things like “dentists” or “car repair shops near me” while on-the-go. Google is also testing new local ad formats that make it easier for users to find businesses as they navigate on Google Maps. Consumers may start seeing experiments like promoted pins that allow businesses to strengthen their brand presence in maps.


4. AdWords is moving aggressively into a mobile-first world.


Here are things to look for in the near future:


New expanded text ads in AdWords providing extra ad space to showcase more information about your products and services before the click. The key changes include more prominent headlines and a longer description line in your text ad.


Responsive ads for display that will adapt to diverse content, shapes and sizes of the more than two million publisher sites and apps on the Google Display Network. Merchants will be able to provide headlines, a description, an image, and a URL, and AdWords will create the ads that work on any device and site.


(via: Google)

Tuesday, May 17, 2016

The Success of Your Business Depends on The Answer: Why Does Your Company Exist?

No doubt, you have a quick and easy answer to anyone who asks, “What does your company do?” “We sell sprockets,” you answer. See, that was easy.


And it's likely you have a ready response when someone asks, “How does your company do that better than the competition?”


“We have more experience, superior products, better service and lower prices than other sprocket companies.” Again, easy.


But do you have an answer to the most important question?


 


“Why does your company exist?”


 

Knowing the answer to that question can be the key to becoming a great company, says Simon Sinek, author of the classic and perennial bestselling book, Start with Why: How Great Leaders Inspire Everyone to Take Action*.




If you're one of the 26,896,719 people (as of 5/17/2016) who have watched Senik's TEDx presentation, you'll understand the importance of the question, “Why does your company exist?” It should be the foundation of your business. The how and what are based on the why. It is what separates you from others. It is what makes your company unique and special.





 


Most companies start with the what and how and never get around to the why.


 


The answer shouldn't be “to make money,” Sinek says. Money can be the result of why you exist, but not the why if you want to maximize your opportunity for greatness, he explains.


Great companies start with honest and heartfelt answers to “Why?” Sinek says.


Such companies never manipulate; they inspire.


Their customers don't support them because they have to; they do so because they want to.


Why does your company exist?




*Affiliate link

(via: Hammock.com)

Friday, May 13, 2016

How to Work Through a Small Business Challenge

If you own or run a small business long enough, you'll experience some great joys. You'll look back with amazement at how you were smart enough, dumb enough and sometimes lucky enough to experience the journey of owning or running a small business.


Along with those joys, you'll also face challenges for which you weren't prepared. Many times, these are things you never thought could happen, so you had no reason to prepare for them. We call those “the things you don't know that you don't know.”


In a recent essay on the website Zen Habits, Leo Babauta shared several recommendations for how anyone can make it through a challenging time. Here are some of Babauta's recommendations, as well as suggestions from users of SmallBusiness.com about small business specific challenges.


Stay with the pain.


When bad things happen, there's a temptation to do whatever you can to run from it. Don't. Face it with courage. Face it with conviction and the knowledge that you can make it through the challenge.


Seek help.


One of the reasons SmallBusiness.com exists is to provide help to those who are facing something they've never faced before. This site and others can point to practical help and technical understanding, but seeking help in times of crisis or unforeseen challenge is when help needs to come from experts you know and trust personally. Even better, if those people are nearby and you can work with them face-to-face.


Break down the challenge into doses you can handle.


Traveling through an overwhelming, challenging experience is something impossible to do all at once. Break it down into pieces. Set priorities. Do what you can do now and stay committed to the obligations you have tomorrow.


Have patience.


Times of challenge are hard to face, but they can harden you in both good and bad ways. In negative ways, they can harden your soul if you let them. Or they can harden your resolve to overcome the challenge and build on it. But making it through such times can be on a time table you can't always control.


This too shall pass.


One day, you will discover something empowering: You've made it through five minutes without thinking about the challenge. And then, it will be a ten-minute span. While it may always be a part of you, you will discover it has found a way to be inspiring or educational or even provide you the power to face greater challenges you encounter.




(via: ZenHabits)

'Solidarity Fridges' Offer Free Food To The Hungry, With Dignity

It's like “take a penny, leave a penny” -- but with food.



“Social fridges” or “solidarity fridges,” offering free food to the hungry or homeless, have been popping up across Argentina, according to AFP. Local restaurants or good Samaritans leave leftover meals in a fridge, in front of a restaurant or in a central plaza, and anyone who needs food can take it.



“It's very exciting to see what's happening,” Fernando Ríos, a restaurant owner told La Nacion, according to a HuffPost translation. “The fridge has turned into a kind of fantastic bridge between the neighbor who has a leftover plate of food, and the one who needs one.”











The sign on the fridge above says it all: “Take freely, only what you need."



Unlike in the case of a soup kitchen, where people are handed food by someone else, here people can take food without having to ask anyone for it.



"The idea is for people not to look like they're begging," Gabriel Shneider, a charity worker, told AFP. "It is a notion of solidarity that aims to make those in need feel more dignified."



The “social fridges” have spread like wildfire across the country, from Tucuman to Cordoba to the capital city of Buenos Aires, according to La Nacion.



In Buenos Aires, NGO Red Solidaria took the solidarity fridges to a whole new level, combining them with another free item distributor: a “perchero social,” or “social coat rack,” according to the news outlet. The coat racks, displayed in the central Plaza de Mayo, offer free clothes to those who need them.



"Are you cold? Take one,” says a sign in front of the hut. “Want to help? Leave one."





This movement is growing against the backdrop of new president Mauricio Macri vowing to attain “zero poverty” in the country. 



So far not so good: Macri's policies have led to a 5 percent increase in the rate of poverty in the first three months of his presidency, according to a report from the Catholic University of Argentina. An alarming 35 percent of Argentines now live in poverty.  



In other countries around the world, similar fridges offering free food to those who need it have been gaining traction, from Spain to India to Saudi Arabia. By redistributing food that would otherwise have been thrown out, the fridges are not only feeding people in need, they're also helping to combat food waste. 



“The cold doesn't kill,” says the tweet below, showing people in front of the free food and clothes distributor in Buenos Aires. “What does kill is indifference.”









-- This feed and its contents are the property of The Huffington Post, and use is subject to our terms. It may be used for personal consumption, but may not be distributed on a website.

Thursday, May 12, 2016

How 'Practice, Pause, Practice' is the Key to Mastering a New Skill



“Practice makes perfect,” goes the old adage. But a better adage might be, “Practice with pauses makes perfect,” says performance psychologist Dr. Noa Kageyama, a faculty member of the Juilliard School of Music. Kageyama, who specializes in teaching performing artists how to utilize sport psychology principles to perform better under pressure, points to research that reveals the important role played by “pausing” between practice attempts when trying to master a new skill.




Don't use the piñata method when trying to master a new skill



Most of us attempt to learn a new skill with a method that reminds Kageyama of how children try to break open a piñata at a party.


Quote:


“First off, there are tons of complete misses, glancing blows, and weak hits. Then the older siblings get into the act, but to no avail. And eventually, the host parents, with growing impatience and frustration, starts whack, whack, whacking at the thing in a frenzy until finally the candy begins to trickle out. Anyone working on a new skill-a dart player trying to improve their throw, or a tennis player working on a serve toss-goes through a similar process when trying to improve their skills as rapidly as possible. We get a result that's off-target, so we stop, reset, and quickly try it again. But dang, we mess it up again, so with no pause to reflect on what just happened, we simply dive back in, and try it again, and again, and again, (whack, whack, whack!) until finally we get something that's more satisfactory and move on.


How 'pausing' between attempts beats the piñata-whacking way


A 2005 study into the success rates of various approaches to learning a new tricky motor skill found that those who paused 5, 10, 15, 20 or 40 seconds all mastered the skill quicker than those who had no pause or only a one-second pause.


Follow-up tests 24 and 36 hours later revealed a continuation of the gap in learning between the 5+ second pausing group and the one-second (or no pause) group continued. The researchers surmised that a 1-second break wasn't enough time to process the information gleaned from each previous attempt and get it into long-term memory


Learning takes place between attempts at doing something new-not while you are attempting it


While he's directing his advice to musicians, Dr. Kageyama's suggestions can work for people who are in the midst of trying to master any new skill-including the skills necessary to run a business.


Quote:


Don't just piñata through practice. Take your time. Pause. Ponder and actively reflect on what just happened. Plan your next move. And make the next attempt even closer to the mark.


(via: CreativityPost.com)

Wednesday, May 11, 2016

When is The Best Time of Day to Make an Important Business Presentation?

In research of the parole-granting patterns of judges in 1,100 court decisions in Israel, Professors Jonathan Levav of Stanford and Shai Danziger of Ben-Gurion University discovered the following:


70% | Percentage of prisoners paroled who appeared before the judges early in the morning

10% | Percentage of prisoners paroled who appeared before the judges late in the afternoon


The researchers found nothing malicious or even unusual about the judges' behavior. According to Levav and Danziger, the judges were simply displaying the common pattern of  “decision fatigue.”


It's the same kind of fatigue that routinely warps the judgment of all of us, says John Tierney, a science writer for The New York Times and co-author of the book, Willpower: Rediscovering the Greatest Human Strength.*


Quote from Tierney:


“Decision fatigue helps explain why ordinarily sensible people get angry at colleagues and families, splurge on clothes, buy junk food at the supermarket and can't resist the dealer's offer to rustproof their new car. No matter how rational and high-minded you try to be, you can't make decision after decision without paying a biological price.”


It's also what makes tired and hungry judges deny prisoners parole.


Group of business people at long boring meeting


What causes decision fatigue?


Blame glucose, the simple sugar that is the energy source for most living organisms. Glucose levels rise and fall throughout the day, impacting anything that requires mental effort. Things like self-control and thoughtful decision-making are influenced by these swings in the level of glucose.


Business meeting


So, when are the best times of day to pitch for a major contract?


There are all types of activities related to running a small business that can be impacted by decision fatigue. The more you know about how it works, the better you can plan for it. For example, if you know you are going to be making a presentation to potential buyers of your product, you want to make sure not to schedule such a meeting at a time likely to be in their decision fatigue zone.


When are the decision fatigue zones? To find out, let's follow through the day the previously-mentioned judges and learn when you want to appear before a group of decision makers.


A little before 10:30, the judges were served a sandwich and a piece of fruit.


20% | Chance of getting a parole right before snack time

65% | Chance of getting a parole right after snack time


The snack time buzz lasted only a short period of time. You really don't want to appear in front of a panel of judges around noon when lunch is moments away.


10% | Chance of getting a parole right before lunch

60% | Chances of getting a parole right after lunch


Bottom line | Make your pitch immediately after the decision-maker(s) eat.







“Good decision making is not a trait of the person, in the sense that it's always there. It's a state that fluctuates.”


– Roy F. Baumeister, Social Psychologist




What are the best ways to cope with decision fatigue?


According to Roy F. Baumeister, co-author of Willpower: Rediscovering the Greatest Human Strength* and professor at Florida State University, people who cope best with decision fatigue are the ones who structure their days in ways that conserve willpower. Here are some of the tactics to maximize the amount of time during the day you can make good decisions:



  • Never schedule endless back-to-back meetings.

  • Establish habits that eliminate the mental effort of making choices. (A wardrobe of jeans and black turtle necks worked for Steve Jobs.)

  • Don't wait until the morning to force yourself to exercise, set up regular appointments to work out with a friend.

  • Instead of counting on willpower to remain robust all day, conserve it so that it's available for emergencies and important decisions.


“Even the wisest people won't make good choices when they're not rested and their glucose is low,” Baumeister points out. That's why the truly wise don't restructure the company at 4 p.m. They don't make major commitments during the cocktail hour. And if a decision must be made late in the day, they know not to do it on an empty stomach. “The best decision makers,” Baumeister says, “are the ones who know when not to trust themselves.”


(via: NYTimes.com)


*Amazon affiliate link




Photos: ThinkStock

Tuesday, May 10, 2016

Online Lenders and the Terrible, Horrible, No Good, Very Bad Few Days



Last week we shared the news that the three largest online small business lenders were forming a trade association to address complaints about the information and transparency they provide to borrowers. During the last few days, the need for such a lobbying group has become more and more apparent as the alternative, or “marketplace,” lending industry-both small business and consumer focused-has been battered by controversy and, according to The New York Times, even doubts by investors regarding its longterm viability.




The terrible, horrible part


LendingClub | The company's CEO resigned after a board review found the company sold an investor $22 million in loans with characteristics violating the investor's “express instructions.” The company's stock price fell dramatically after the news was released. (WSJ.com)


Prosper | Blaming a “tightening of the capital markets,” the company announced it was laying off one-third of its employees. (PYMNTS.com)


OnDeck | OnDeck Capital's stock price fell by more than 34 percent after it reported a much wider loss than expected.  (Barrons.com)


Why the bad news?


Online lenders have been created using a model loved by venture capital investors, borrows and lenders. Without the expense of bricks and mortar branches and free from many federal regulations regarding reserve money, these lenders, called “marketplace lenders,” have been able to match consumers and small businesses, hoping to borrow a few thousand dollars, with individuals or Wall Street investors looking to lend money.


Quote from NYTimes.com:


“Just months ago, it seemed marketplace lenders couldn't churn out loans fast enough. Investors like hedge funds, insurance companies and pension funds were clamoring to buy large pools of these loans, which offered an attractive return at a time of record low interest rates. But in the first quarter, lenders like Lending Club, Prosper and OnDeck Capital had difficulty convincing investors that their business models are sound. Even though the majority of the companies' borrowers continue to pay their loans on time, Wall Street investors have started to worry about the prospect of increasing defaults.”


What's next?


The need for marketplace loans by small businesses is a separate issue from the needs by Wall Street for investment opportunities. (We'll leave all discussion regarding Wall Street to other sources.)


However, as we have shared in the past, the claim by marketplace lenders that small businesses are facing a credit crunch runs counter to the long-running monthly survey of small businesses by NFIB which currently (4/2016) says, “Loan demand remains historically weak, owners can't find many good reasons to borrow to invest when expectations for growth are not very positive.”


As always, a recommendation


Any type of borrowing or financial decisions should be discussed with your tax and financial advisor as everyone's situation is different and there are no one-size-fits-all approaches.




 

Monday, May 9, 2016

How a New Google Slides Feature Can Turn Your Presentations Into Conversations

In a previous SmallBusiness.com post, we provided several helpful tips to help get you over your fear of presenting. One of those tips was this:


Start with a question you know the audience wants to ask.


A new feature Google is adding to its presentation app, Google Slides, goes one step farther: It lets the audience use their laptop or mobile device (iOS or Android) to submit questions that are collected off-screen. If there are multiple questions, the new feature, called Google Slides Q & A, allows anyone in the audience to vote for the questions they'd like the speaker to answer most.




qanda

Here's how Google Slides Q&A works



  • The presentation can be created using Power Point or Google Slides.

  • If created in Power Point, upload it to your Google Slides account and the app will automatically convert formats.

  • The software will ask the presenter a few questions regarding guidelines on who can ask questions or participate in voting questions up or down.

  • The presentation has a Google shortened URL at the top of the screen, letting the audience know where to ask their questions

  • When the speaker is ready, they can choose the questions they want or choose to answer the questions voted for most.


Example of Google Slides Q & A in action


A short demo of Google Slides Q & A by Richard Byrne of Practical Ed Tech.





Images: Google.com

Thursday, May 5, 2016

An 11-Point Checklist of What You'll Find in a Successful City or Town



For the last two years, author and journalist James Fallows and his wife, Deb, have been on a 54,000-mile journey around America in a single-engine plane. In a cover story appearing in Atlantic Magazine, Fallows explained how he believes America is putting itself back together. For us, the most insightful part of the story was a sidebar in which Fallows shares the checklist of 11 attributes the couple discovered in cities and towns that appear to be successfully addressing the challenges that other cities aren't. Unlike most lists we report on, this isn't a ranking of cities and the Fallows don't say who the winners and losers are; it's merely a checklist the couple developed to help them look for the signs of urban and small town success. We think it's also a great checklist to apply to cities where you'll find a lot of successful small businesses.


1 | Divisive national politics seem a distant concern.


Fallows: “Cable TV was often playing in the background, most frequently Fox News; if people had stopped to talk about what was on, they might have disagreed with one another and with us. But overwhelmingly the focus in successful towns was not on national divisions but on practical problems that a community could address … The more often national politics came into local discussions, the worse shape the town was in.”


BeaufortSC 2


2 | You can pick out the local patriots.


Fallows: “When asked, 'Who makes this town go?' the more quickly it was provided, the better shape the town was in. Often different people had different answers. But the important thing was them having an answer. And the quicker, the better.”


3 | Public-private partnerships are real.


Fallows: “Through the years I had assumed this term was just another slogan or a euphemism for sweetheart deals between Big Government and Big Business. But in successful towns, people can point to something specific and say, 'This is what a partnership means.' Example: In Holland, Michigan, the family-owned Padnos scrap recycling company works with a local ministry called 70×7 Life Recovery to hire ex-prisoners who would otherwise have trouble reentering the workforce.”


4 | People know the civic story.


Fallows: “America has a 'story,' which everyone understands even if only to say it's a myth or a lie. Successful cities have their stories too. As with guiding national myths, the question is not whether these assessments seem precisely accurate to outsiders. Their value is in giving citizens a sense of how today's efforts are connected to what happened yesterday and what they hope for tomorrow.”


Pensacola, Fla.


5 | They have a downtown.


Fallows: “This seems obvious, but it is probably the quickest single marker of the condition of a town. For a “young” country like the United States, surprisingly many cities still have 'good bones,' the classic Main Street-style structures built from the late 1800s through World War II. In the mall-and-freeway decades after the war, some of these buildings were razed and even more were abandoned or disfigured with cheap aluminum fronts.”


6 | They are near a research university.


Fallows: “Research universities have become the modern counterparts to a natural harbor or a river confluence. In the short term, they lift the economy by bringing in a student population. Over the longer term, they transform a town through the researchers and professors they attract.”


7 | They have, and care about, a community college.


Fallows: “Not every city can have a research university. Any ambitious one can have a community college. The more often and more specifically we heard people talk about their community college, the better we ended up feeling about the direction of that town.”



8 | They have unusual schools.


Fallows: “Early in our stay, we would ask what was the most distinctive school to visit at the K–12 level. If four or five answers came quickly to mind, that was a good sign.”


9 | They make themselves open.


Fallows: “The anti-immigrant passion that has inflamed this election cycle was not something people expressed in most of the cities we visited. On the contrary. Politicians, educators, businesspeople, students and retirees frequently stressed the ways their communities were trying to attract and include new people.”



10 | They have big plans.


Fallows: “When a mayor or city-council member shows me a map of how new downtown residences will look when completed, or where the new greenway will go, I think: 'I'd like to come back.' Cities still make plans, because they can do things.”


11 | They have craft breweries.


Fallows: “One final marker, perhaps the most reliable: A city on the way back will have one or more craft breweries, and probably some small distilleries too. A town that has craft breweries also has a certain kind of entrepreneur and a critical mass of mainly young (except for me) customers. You may think I'm joking, but just try to find an exception.”


Wednesday, May 4, 2016

Uber Didn't Create the On-Demand Economy, The On-Demand Economy Created Uber



This SmallBusiness.com “explainer” is shared by Steve King, a partner at Emergent Research and a frequent contributor to SmallBusiness.com. An earlier version of this article can be found on the Emergent Research blog, Small Business Labs. We appreciate his willingness to share with the users of SmallBusiness.com his unique insight into the future of work.


(Note: As we explain in the Small Business Introduction to the On-Demand Economy, there are several terms used to describe the on-demand economy or facets of it, including the “sharing economy,” the “access economy,” the “gig economy,” the “1099 economy” and others.)




I've been in a lot of meetings lately where people talk about the “Uberization of Work.”


These discussions tend to go the same way. The claim is made that Uber is creating the on-demand economy by hiring independent contractors instead of traditional employees.


I don't agree.


In fact, at Emergent Research, we believe the opposite: Uber exists because of the growing need for highly flexible part-time work to supplement incomes. In other words, Uber didn't invent the on-demand economy-they tapped into it.


Service providers who participate in the on-demand economy are continuing a long-practiced tradition


Before Uber, Airbnb was one of the first companies to recognize and tap into the growing need for highly flexible, supplemental income. They recognized this in part because the founders of Airbnb themselves needed supplemental income. But Airbnb didn't create the practice of people renting out their homes, or rooms in the home, to supplement their income. From boarding houses to the “Bed and Breakfast” model that inspired Airbnb's brand, the tradition of monetizing one's home-even one's stable-dates back to biblical days.


Airbnb, Uber and hundreds of other companies have recognized the ubiquity of smartphones and have integrated technology into the transactional facets of on-demand marketplaces.


The economy (especially “income volatility”) is fueling the on-demand economy


The on-demand economy isn't responsible for the “jobless recovery” or wage stagnation. Nor is the on-demand economy responsible for the high degree of income volatility many Americans are experiencing. Recent research from the JP Morgan Chase Institute confirms the high degree of income volatility many Americans have experienced. And in some regions, and among some demographics, this volatility has been especially severe. According to the JP Morgan Chase research, the following groups have experienced, on average, more than a 30 percent month-to-month change in total income over the past year.


74% | Lowest income individuals


70% | Ages 18-25


60% | People who live in the west


55% | National average


Supplementing one's income is an attempt to stabilize it


Today's on-demand companies like Uber have created simple, highly flexible ways for people to supplement their income. Because of this, they are able to tap into a growing pool of people who, due to wage stagnation, the decline of middle-class jobs, and greater levels of income volatility, are looking for highly flexible part-time work.


In previous generations, there were other responses. The multilevel marketing industry has long tapped into this pool of workers, but they only offered work to people who enjoyed or were at least willing to do sales.


The on-demand economy provides an opportunity for pretty much anyone to generate supplemental income in a highly flexible way.


This income volatility means even those with the annual income needed to pay their bills often hit bumps in the road that lead to financial stress.


Is the rise of the on-demand economy a good thing or a bad thing?


We're often asked if we think on-demand economy jobs are good or bad. The quick answer is they are both, depending on the job, person and situation.


But the reality is they are a necessary source of income for a growing number of people.


Our work with Intuit shows the majority of those working in the on-demand economy are doing just that-working part-time to generate supplemental income.




By Pkg203 (Own work) [CC BY-SA 3.0], via Wikimedia Commons

Sunday, May 1, 2016

Happy Small Business (Customers) Week | 2016



Every year since 1963, the President of the United States has issued a proclamation announcing National Small Business Week, which recognizes the contributions of America's small business owners. This year, that week begins today. We think it is wonderful to have such a week and want to thank the Small Business Administration (SBA) and all of the sponsors of Small Business Week for their participation.




During this week, you will hear small businesses are the lifeblood of our economy, employing half of our country's workforce and creating nearly two out of every three new American jobs. The size of small business, when viewed as one big institution, is staggering. But we think there's something even more staggering…


customers_3


(Photo by Stavos via Flickr)


We think the most amazing statistic is the  number of customers who shop at small businesses, or who hire small businesses to provide them all forms of professional and personal services. At last count, that number was more than 320 million.


customers_2


(Photo by Stavos via Flickr)


While small businesses create jobs, there's another thing that small businesses and their customers do that's equally important: They create communities.


And we're not talking about the online virtual kind of communities, but the real kind of communities where you'll find the name of a small business on the back of your child's soccer jersey.


customers_1


(Photo by Stavos via Flickr)


So, in addition to celebrating small businesses this week, we'd like to also celebrate small business customers-those who choose to support local and small businesses not just during one week, or one day, but throughout the year.


Thank you, customers who make it a point to support small shops, manufacturers, farmers, artisans, service providers, and on-and-on.


By supporting small businesses, you too are the lifeblood of the economy. You make the job-creating engine work.





See also on SmallBusiness.com | Guide to Small Business Week | 2016




(Photos from the awesome Flickr album, Larry's Store. by stavos. [CC BY-NC-ND 2.0])


(Originally published on SmallBusiness.com, May, 2014)